Terms and Conditions

Last Updated: 19 October 2025

Welcome to Grosri.co.uk, operated by SAARU RETAIL IN LTD. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing from this site, you agree to be bound by these terms. Please read them carefully before using our services.

1. Company Information

Company Name: SAARU RETAIL IN LTD
Address: 31 Barnard Road, Chelmsford, Essex, CM2 8RR, United Kingdom
Email: info@grosri.co.uk
Phone: +44 7767991924
Website: https://grosri.co.uk

2. Acceptance of Terms

By using our website or placing an order, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you do not agree with any part of these Terms, please do not use our website.

3. Products and Services

We sell household products, healthcare items, rice, flour, and other grocery essentials. All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

4. Pricing and Payment

• All prices on our website are listed in GBP (£) and include applicable UK taxes unless stated otherwise.
• We accept major debit/credit cards and other secure payment options at checkout.
• Full payment must be made before dispatch of goods.
• Prices and offers are subject to change without notice.

5. Orders and Contract

When you place an order, you will receive an acknowledgment email confirming receipt of your order. This email does not constitute acceptance of your order. The contract between you and SAARU RETAIL IN LTD is formed when we dispatch your goods.

6. Delivery and Shipping

• We deliver across the United Kingdom.
• Delivery times and charges vary based on location and product weight.
• We are not responsible for delays caused by courier companies or external factors beyond our control.

7. Returns and Refunds

We want you to be satisfied with your purchase. For full details, please see our Returns & Refunds Policy. Here is a short summary:

• Orders can be canceled or returned under the conditions described in our Returns & Refunds Policy.
• Refunds are issued after items are inspected, in accordance with UK consumer law.
• Perishable and hygiene items have special rules — please refer to the separate policy.

8. Product Descriptions and Images

We make every effort to display accurate product descriptions and images. However, slight variations in packaging or appearance may occur. These differences do not affect product quality or authenticity.

9. Limitation of Liability

SAARU RETAIL IN LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability in all cases shall not exceed the value of the product purchased.

10. Intellectual Property

All content on Grosri.co.uk, including text, images, logos, and design, is the property of SAARU RETAIL IN LTD and protected under UK copyright law. Reproduction or redistribution without permission is prohibited.

11. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use your personal data.

12. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, such as natural disasters, strikes, or supply chain disruptions.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us